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◇ Head color mix service |
We offer the head color mix srevice.please send the color sample(Color card or sample resin) to us. we only charge a service fee of $30. |
◇ Skin Color mix service. |
We offer the mix service($50) for all dolls&doll body..you can send the skin sample to us.^^
you also can let me know the Pantone color number.see below link:
http://wenku.baidu.com/link?url=CAO7ZeLvcastqnJgKPjITaU4A261xxit8Ivw3EQ6sltGn_VKy-9k6VLBCZQkQC5vBBjm1epJAgh6aaqlxpL44G7HnyelFj61wjuwwbBtwNG |
◇ Order head Separate. |
We sell the head separate,just contact us if you need this service,we will send the paypal invoice to you after you confirm order. |
◇ About the layaway payment |
We accept layaway.You can order through our website and let me know your order number.
The first layaway payment is not less than $ 200.you can send it to our paypal account:impldoll@aliyun.com
Our layaway No time limit.we will ship your order after your full payment done. |
◇ Return Policy |
Once an order is placed, it is processed.Any cancellation will be charged a 20% fee to cover the costs involved
with processing the order.it's non-refundable if the doll have made.For returns for any reason other than damage
buyers have to charge all return shipping
cost and no refund of shipping costs. The products refunded must be in original shipping condition. |
◇ Shipping Damage Return Policy |
1. Before shipping, we have examined the quality of the product thoroughly。All the products are new, including the
other attachments. When you receive the goods, please contact us promptly if you find that the goods you have received
do not comply with the orders or omitted.
2. If you should receive a damaged doll due to shipping, please e-mail us。After we both sides confirm the condition,
we will gladly resend another doll. We will pay the shipping fee.
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◇ How can I access my shopping history? |
Please logo in the website and check your order status. |
◇ Can you tell me the tracking number of my order after it is |
We are able to notify customers when their order ships as email with tracking number. |
◇ I will be away from my house for a period of time. Can you s |
We can ship your order to your friend's address. |
◇ When will my order be shipped? |
International shipments are shipped EMS service only.Generally we will ship orders within 30-45 business days.
EMS service needs 5~7 business days ordinary. If we foresee a delay in shipping.we will contact you by e-mail to
make you aware of any delays on your order. |
◇ What payment methods do you accept? |
*You can select your payment method when placing your order.
1.We accept PayPal.
2.Wire Bank Transfer |